 Mr S.L Bhatia,right,Deputy MD at the Mavuno Fertilizer Plant. |
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Code of Conduct
ARM Commitment
- As a Group we should maintain the highest ethical standards in carrying out our business activities. Our reputation is one of our most important assets. Maintaining the trust and confidence of all those whom we deal with is accordingly one of our most vital responsibilities, so in all of our operations our set of core values must be used to guide and direct the way we do business.
- We recognize our obligations to those with whom we have dealings - shareholders, employees, customers, suppliers, competitors and the wider community. Accordingly this code sets overall principles and guidelines for practice to be adopted throughout the Group.
- We will monitor ethical performance regularly in order to ensure that corrupt or unethical business practices are eliminated.
Relations with Customers, Suppliers and Intermediaries
- We believe that integrity in dealings with our customers and suppliers is a prerequisite for successful long-term business relationships. This principle governs all aspects of the Group's approach to its customers.
- In all advertising and other public communications, untruths, concealment and overstatement will be avoided. We will never deliberately give inadequate or misleading descriptions of products or services.
- In accepting business or entering contracts, employees are expected to observe the highest standards of integrity and to act in the best interests of the Group. Business should not be placed or accepted, or contracts or arrangements entered into, for any improper motive.
- In dealing with customers, suppliers or intermediaries, employees may not give or receive money or gifts of significant value.
- We will maintain the confidentiality of information received from customers, suppliers and intermediaries.
Relations with Shareholders and other Investors
- We will protect the interests of shareholders and other investors and will not do anything which will advantage one class of investor at the expense of another.
- Our accounting statements will be true and timely.
- We aim to generate an attractive return to investors on a long-term basis.
- We will communicate business policies, achievements and prospects honestly.
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